Expertflow is extending their Contact Center offering

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Expertflow is extending their Contact Center offering

Expertflow’s customer interaction solution for voice, video and chat is now available as a full-featured cloud contact center solution. The cloud solution is designed specifically for clients who must have all their data stored in a certain geographical region but wish to profit from the cost and simplification advantages the cloud brings. Alternatively, our solutions can also be run on your local infrastructure.

Expertflow will continue fully supporting Cisco CCX and CCE infrastructure and provide add-on software to Genesys Appfoundry. Benefit from local support, courtesy of our engineering teams in Switzerland, the USA, Morocco, Egypt, Nigeria, Kenya, South Africa, Pakistan, and India, with a successful track record of implementing numerous award-winning on-prem and cloud enterprise call centers.

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