Careers
We have a passion for developing software used in customer care/ callcenters. With nine offices, we work across functions, cultures, languages, and countries in every role on a daily basis. We're an equal opportunity employer - all that counts is talent and hard work, not race, religion, sexual orientation, gender or age.
Here are some technologies that you will come in contact with at Expertflow.
Expertflow provides an intensive learning environment - some describe it like drinking from a fire-hose. Having worked a couple of years at Expertflow will be an excellent stepping stone and provide you credentials that will prove valuable in your future career.
We're well known in the ICT industry throughout EMEAR, and our alumni have moved on to companies such as Cisco, and to jobs in Europe. Most decide to stay because very few companies can match the intensity of learning, exposure to cultures, clients, technologies in one place. We believe we're in a privileged role in that we assume the most challenging tasks in customer care projects, and even as a fresh graduate, you will quickly be interacting at a CXO level.
Global positions
Culture
We aim to improve products and services that we provide to our clients through many daily improvements and series of small steps. We aim for long-term success and improvements, not braggadicious short-term gains.
ExpertFlow has a flat hierarchal structure and value and expects your input. Each one of us is expected to lead the company and take ownership in his domain. The role of management is to provide you with tools and coaching that you need to execute your job, and they are primarily here to serve you and not vice-versa. We encourage initiative and persons that challenge assumptions. We fail and learn rapidly. If you don't risk failing, you probably don't learn either.
We work across functions, cultures, languages, and countries in every role on a daily basis. We know that there is not a one-size-fits-all in interacting with other cultures.
We're an equal opportunity employer - all that counts is talent and hard work, not race, religion, sexual orientation, gender or age.
We respect and support the expression of religious beliefs, including the wearing of religious garments such as the hijab, which aligns with our policy of face visibility during interactions. We believe that open facial expressions facilitate clear communication, especially in complex discussions and video meetings. To uphold this standard of communication and mutual understanding, our policy requires that faces be visible. We recognize the importance of respecting individual choices while ensuring that our workplace remains a space of mutual respect and open exchange.
We aim to protect individuals from unwanted sexual advances, provide clear guidelines for reporting incidents, and ensure appropriate action is taken. We unequivocally condemn sexual harassment in any form.
How to apply?
Apply for a job by sending us an email to maroc (at) expertflow.com (Morocco), hr-me (at) expertflow.com (Middle East) or to hr (at) expertflow.com (anywhere else). The email subject line should be "Job Title, Location, Firstname Lastname" for example: "Customer Service Engineer, Lagos, John Doe".
Attach your CV. Write a motivation letter describing why you would like to join Expertflow and what you can contribute.
We will not entertain chat sessions for job applicants and will reject any application that doesn't follow the application guidelines.
Please do NOT initiate a chat.
Expertflow does not operate a callcenter and is not hiring callcenter agents.
If you have questions that might be relevant and interesting to any job applicants, please raise them in our forum/ FAQ space.