ACTIVE_Quality Policy

Quality Policy

We at ExpertFlow are committed to providing our services in conformance to the Quality Standard satisfying our client's requirements.

For us, customer satisfaction and security of information are the key performance indicators, requiring that the IT services of ExpertFlow must meet and exceed clients’ requirements and our quality performance must improve continually to ensure sustainable environmental development.

We are dedicated to & shall achieve this by:

  • Responding effectively to the client's requirements.
  • Fulfilling all internal & external commitments on time & at all times.
  • Continuously training our employees and upgrading their professional skills realizing that information security & quality is everyone’s direct responsibility.
  • Continually improving upon the quality management system.
  • Maintaining, updating & implementing Information Security Risks Program & Quality Objectives for improved information security & quality performance.
  • Abiding by all applicable laws, regulations, and contractual obligations.

This policy is documented, implemented, maintained and communicated at all levels within the organization and is also available to the interested parties for review.