Fieldname | Description | Datafield/ Formula | Format |
 Agent Name |  Full name of the agent |  AgentName | |
 Extension |  Device which the agent is logged in |  Extension | |
 Team Name |  Name of the agent team |  TeamName | |
 Login Date Time |  Date and time of login into the system |  LoginDateTime |  yyyy-mm-dd hh:mm:ss |
 Logout Date Time |  Date and time of logout of the system |  LogoutDateTime |  yyyy-mm-dd hh:mm:ss |
Duration | Â Duration of the login sequence in seconds | Â LoginDuration | Â hh:mm:ss |