Additional plug-and-play reports to your CUIC repository. Search through our deposit of stock reports by entering a search term or select one or multiple of the categories on the right within the collection.
300$ for each out-of-the-box report in the catalog. If none of these suit your reporting requirements, we can build customized reports that you can then install in your environment.
See our wallboard and OLAP/ Business Intelligence solutions for advanced reporting requirements.
|Month||Month of the year||Month|
Selected date from the filter
|Agent Name||Full name of the agent||AgentName|
|Agent Login ID||Extension of the agent||Extension|
|Team||Name of the agent team||Team|
|Campaign Name||Name of the campaign||CampaignName|
|Login Time||Total login duration||LoginTime||Minutes|
|Not Ready Time||Total not ready time duration||NotReadyTime||Minutes|
|Reason Codes (1,…,n)||
Total not ready time duration in different
|Time during RC’s||Minutes|