We work with a small set of partners whose products in the callcenter area we know very well, and know how to make them work together smoothly.

cisco.jpg Cisco Systems is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage. Cisco is nb 1 and 2 in worldwide Contactcenter and IVR sales.

Expertflow has been  Advanced Unified Communications Partner, as well an Advanced Technology Partner for Customer Collaboration and Customer Voice Portals ( ATP for UCCE ) since 2007. It was awarded "Customer collaboration partner of the year 2014 for the EMEAR region".
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EUdata provides Video, Chat, Mobile and screen sharing solutions for contactcenters. It can work integrated with Cisco Contactcenters either as a SIP channel, or integrated with a multimedia connector or standalone.

Expertflow has deployed a first project in the Gulf in 2014.

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Teleopti is a worldwide leader in Workforce Management.

Expertflow has been working with Teleopti since 2008 in a dozen projects in all regions.

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 ZOOM Quality Management Suite is a comprehensive, modern solution for managing contact center and back office performance

Expertflow has been named Zoom partner of the year already in 2011 for the MEA region.

eGain-Corporation-logo.jpg Egain provides Email management and Chat solutions. Expertflow has experience in deploying Egain especially in the form of Cisco EIM and WIM

an ATP for UCCE

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