Additional plug-and-play reports to your CUIC repository. Search through our deposit of stock reports by entering a search term or select one or multiple of the categories on the right within the collection.
300$ for each out-of-the-box report in the catalog. If none of these suit your reporting requirements, we can build customized reports that you can then install in your environment.
See our wallboard and OLAP/ Business Intelligence solutions for advanced reporting requirements.
|Month||Month of year||Month|
|Agent Name||Name of agent||AgentName|
|Agent Login ID||
ID used by an agent to logged in to the
|Team||Name of team associated with the agent||Team|
|Campaign||Name of the campaign||Campaign|
|Total Connected to Agent||Total calls responded by an agent||ConnectedCalls|
Cont of all wrap-up codes entered by the
agent during contact wrap-up