customer self-service

Pricing

Use Expertflow CX as a full-featured Contact Center from the cloud, or provide your own infrastructure. Functionality is equal.

Availability on the web is included in the price of the public cloud solution.

Voice or Digital

$42

Per Agent Per Month

Agent Desk
Voice or Chat : Social Media, SMS,WhatsApp,Email
Interaction Recording
Reporting & Dashboards
24/7 Support

Voice + Digital

$54

Per Agent Per Month

All Voice & Digital Features
Advanced Self Service via Bot or IVR

Premium

$72

Per Agent Per Month

All Voice & Digital Features
Pre- & Post- Collaboration Surveys
Quality Management
CRM Connector or BeSpoken UX
WorkForce Management

Additional Offerings

User Calendars
Analytics
Voice Biometrics
Conversational IVR/Voice Bot
Translation/Transcription
Sentiment Analysis
Agent Assistance
WebRTC Voice/Video/Screenshare
Callback

Get in touch with us via chat or reach out to our presales info@expertflow.com

If you want to contact your local office, consult our contact us page.