Additional plug-and-play reports to your CUIC repository. Search through our deposit of stock reports by entering a search term or select one or multiple of the categories on the right within the collection.
300$ for each out-of-the-box report in the catalog. If none of these suit your reporting requirements, we can build customized reports that you can then install in your environment.
See our wallboard and OLAP/ Business Intelligence solutions for advanced reporting requirements.
|Call Date||Date and time of the call initiated by the dialer||DateTime|
|Connected Number||Customer connected number||ConnectedNumber|
|Status Name||Status of the call (i.e., normal call, dialing error etc)||StatusName|
|Agent Name||Full name of the agent communicated with the customer||AgentName|
|Agent Login ID||Extension of the Agent configured in the system||AgentLoginID|
|Team||Name of the agent team||Team|
|Campaign Name||Name of the campaign||CampaignName|
|Lead ID||ID of the customer number in the outbound contact list||LeadID|
|Disposition||Dialed call outcome||Disposition|
|Call Duration||Total connected duration of contact||Duration||hh:mm:ss|