Customer-Surveys

customer self-service

Customer Survey

Our solution combines flexibility and efficiency to empower your market research and enhance customer satisfaction.

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Use Conversation Studio to create this solution and many more...

Targeted customer reach

Target customer segments in your surveys to conduct precise market research or to enquire about their satisfaction with specific services or products.

  • connect to your customers on their preferred channels
  • at a time that is most convenient to you and them
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Take control with Conversation Studio

A flexible solution doesnt force you to

  • A good survey is more than just filling forms, they are a integral part of your outbound campaigns
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Realize the full potential of forms/questionnaires(weles?)

The ability to conduct your surveys through different channels/actors? adds versatility to your campaigns

  • Have agents conduct a survey via a call or chat session
  • Voice- or Chatbots can fill out forms
  • Let your customer fill out questionnaires with an IVR
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