| Expertflow’s Hybrid Chat solution now integrates with Cisco Jabber, allowing businesses to engage with customers on SMS, WhatsApp, Viber and Facebook Messenger, all from the interface of Cisco Jabber. Customers have the flexibility to interact using their preferred messaging app, and this integration merges the messages into one unified interface. Using our Cisco Jabber desktop integration with Expertflow Hybrid Chat, an agent can chat with the customer while the customer is sending messages via web chat. See how that works in our demo video. |  |
