customer self-service


Let your customers request an agent to call them back instead of waiting in a queue.

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Decreased abandon rates and higher customer satisfaction

Are you worried of loosing Customers because they get stuck in queues, or are you conducting surveys and your participants are currently not picking up? By deploying a callback functionality,
any actor, meaning a Customer, an agent and even a chat bot, having a conversation on any medium can request a callback via any medium.