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Contact Centers

Pricing

Pricing

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ExpertFlow CX Bundles & Pricing

As your trusted customer experience partner, ExpertFlow helps businesses of all sizes design, deploy, and manage customer engagement solutions. Our flexible pricing bundles give you complete freedom to choose the right mix of:

  • AI-powered assistants to boost efficiency

  • Omnichannel engagement across voice, chat, social, and email

  • CRM integrations with Salesforce, Dynamics, and more

  • Analytics & reporting for smarter decisions

  • Workforce management to optimize performance

With ExpertFlow, you can scale as you grow — tailoring your contact center to meet today’s needs while preparing for tomorrow’s challenges.

Discover Our Pricing




    Use Expertflow CX as a full-featured Contact Center from the cloud, or provide your own infrastructure. Functionality is equal. Availability on the web is included in the price of the public cloud solution.

    Voice or Digital

    $ 42 Per Agent Per Month
    •  

    Voice or Chat Channels: Social Media, SMS, WhatsApp, Email

    Blended Inbound & Outbound

    Omni-channel routing

    Interaction Recording

    Outbound Campaigns

    Seamless Admin & Agent Workspace

    Traditional IVR

    Customer Journey Designer

    Dynamic Queue Management

    ACD (Automatic Call Distribution)

    Historical Reporting

    Real-Time Agent & Supervisor Dashboards

    User Calendars

    24/7 Support

    Voice or Digital

    $ 54 Per Agent Per Month
    •  

    All Voice & Digital Features

    Scheduled Callbacks (IVR or Web)

    Premium

    $ 72 Per Agent Per Month
    •  

    All Voice & Digital Features

    Pre & Post Collaboration Surveys

    Quality Management

    WorkForce Management

    CRM Connector or BeSpoken UX

    Speech and Text Analytics

    Voice Biometrics

    Agent Assistance

    Translation

    Transcription

    Chatbot or Voicebot/ Conversational IVR

    WebRTC Voice/Video/Screenshare

    Additional Offerings

    $ Per Agent Per Month
    •  

    Contact Sales

    Voice or Digital

    $ 42 Per Agent Per Month
    • Voice or Chat Channels: Social Media, SMS, WhatsApp, Email
    • Blended Inbound & Outbound
    • Omni-channel routing
    • Interaction Recording
    • Outbound Campaigns
    • Seamless Admin & Agent Workspace
    • Traditional IVR
    • Customer Journey Designer
    • Dynamic Queue Management
    • ACD (Automatic Call Distribution)
    • Historical Reporting
    • Real-Time Agent & Supervisor Dashboards
    • User Calendars
    • 24/7 Support

    Voice + Digital

    $ 54 Per Agent Per Month
    • All Voice & Digital Features
    • Scheduled Callbacks (IVR or Web)

    Premium

    $ 72 Per Agent Per Month
    • All Voice & Digital Features
    • Pre & Post Collaboration Surveys
    • Quality Management
    • CRM Connector or BeSpoken UX
    • Speech and Text Analytics
    • Voice Biometrics
    • Agent Assistance
    • Translation
    • Transcription
    • Chatbot or Voicebot/ Conversational IVR
    • WebRTC Voice/Video/Screenshare

    Additional Offerings

    $ Per Agent Per Month
    • Contact Sales

    Get in touch with us via chat or reach out to our presales

    info@expertflow.com

    If you want to contact your local office, consult our contact us page

    Contact us