Callcenters are the result of a good teamwork between the client's business heads, his IT and business application, our local deployment partner, as well as our product partners. In this team effort, Expertflow provides the in-depth callcenter expertise. We have established procedures and project plans to jointly deliver your callcenter or IVR solution in time and in cost.
We work with a limited set of product partners, where we aim to have a large volume of projects that allow us to sustain and project in-depth know-how.
In terms of go-to-market, we work exclusively through local systems integrators. We select deployment partners that are able able to provide you with solid IPT knowhow, assume a role as general contractor, and have a strong local presence and client base in their market.