BI and Development Engineer – Morocco

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BI and Development Engineer – Morocco

Website Expertflow

Customer Collaboration Software

Job specification

You will work with the BI and reporting team in Pakistan, in close daily collaboration in English with our suppliers and customers in different regions. The BI team works both on product development in the reporting/ data science space, and also supports clients globally.

You’ll be applying BI techniques such as ETL (Extract-Transform-Load) with tools such as Microsoft Business Intelligence, Talend or cloud services such as AWS Bigquery. An important skill that you’ll develop here is also systems monitoring, with tools such as Prometheus, qryin, Grafana and the like.

For support-related activities, you are in direct contact with customers, by installing, configuring, and supporting the products maintained by Expertflow. Our customers are operators, banks, and distribution companies. Customer-oriented tasks related to Cisco Unified Communication technologies (Voice over IP, emails, chats, etc.), other third-party systems such as WFM (Workforce Management/ Planning), interacting with the products developed by Expertflow and other providers specialized in the field of contact centers. When supporting systems, you will demonstrate a structured and systematic analytical approach in looking for errors. You can communicate productively with the in-house central Support Team.

Profile

  • Graduate in computer science from reputable institute with 1–2 years of experience in the field of business intelligence/ data sciences
  • Good verbal and written communication skills in English
  • Strong technical and analytical skills
  • Ability to work well with team members and with customer stakeholders
  • Team spirit, both in communication and in taking responsibility
  • Enthusiastic to learn and work in new technologies
  • Constructive problem solver and self-driven
  • Should have good concepts of reporting, statistics, and mathematics

Must have

  • Good concepts of ETL, reporting services, statistics, and mathematics.
  • Knowledge of database administration and SQL.
  • Experience with TSQL including design and implementation of tables, constraints, indexes, stored procedures, views, and complex SQL statements.
  • Good working experience with Microsoft SQL Server Reporting Services.
  • Proficiency in MS Excel.
  • Knowledge of Windows Server DNS and Active Directory will also be helpful.
  • Understanding of Informix, MySQL, and PostgreSQL databases.
  • Ability to handle and complete projects within defined timelines.
  • Ability to work effectively within the team to accomplish objectives and goals.
  • Ability to design user interfaces for wallboards and dashboards.

We Offer

  • Training in the majority of technologies covered by Expertflow, as well as a two-month internship at our support and training center.
  • Opportunity to move to other areas according to your know-how and talents.
  • International work with professionals in full growth
  • Ability to grow and learn in an international multi-cultural environment.
  • Learning all the unified communication domains.

 

Please send your resume to maroc@expertflow.com along with a cover letter with the subject containing the job title.