Additional plug-and-play reports to your CUIC repository. Search through our deposit of stock reports by entering a search term or select one or multiple of the categories on the right within the collection.
300$ for each out-of-the-box report in the catalog. If none of these suit your reporting requirements, we can build customized reports that you can then install in your environment.
See our wallboard and OLAP/ Business Intelligence solutions for advanced reporting requirements.
|Agent Name||Full name of the agent||AgentName|
|Extension||Device which the agent is logged in||Extension|
|Team Name||Name of the agent team||TeamName|
|Login Date Time||Date and time of login into the system||LoginDateTime||yyyy-mm-dd hh:mm:ss|
|Logout Date Time||Date and time of logout of the system||LogoutDateTime||yyyy-mm-dd hh:mm:ss|
|Duration||Duration of the login sequence in seconds||LoginDuration||hh:mm:ss|