Cisco CUIC Reports

Cisco Unified Contact Center Express (UCCX), Enterprise (UCCE or PCCE)

Additional plug-and-play reports to your CUIC repository. Search through our deposit of stock reports by entering a search term or select one or multiple of the categories on the right within the collection.
300$ for each out-of-the-box report in the catalog. If  none of these suit your reporting requirements, we can build customized reports that you can then install in your environment.
See our wallboard and OLAP/ Business Intelligence solutions for advanced reporting requirements.

Assistance – Specific Numbers

Fieldname Description Datafield/ Formula Format
Date Selected date from filter Date  yyyy-mm-dd
Number 1 Count of calls landed on number 1 Count of Number 1
Number 2 Count of calls landed on number 2 Count of Number 2
Number 3 Count of calls landed on number 3 Count of Number 3
Number 4 Count of calls landed on number 4 Count of Number 4
Number 5 Count of calls landed on number Count of Number 5
Number 6 Count of calls landed on number 6 Count of Number 6
Number 7 Count of calls landed on number 7 Count of Number 7
Total Daily total of all calls Total of all calls on 7 numbers

 Available Filters

  • Date Time